For Tamborine Mtn Businesses: all about COVID-19


(PDF downloads)

Running a business
on Tamborine Mountain?

The latest restrictions for businesses present a great challenge to our local economy. New shutdown measures and restrictions mean that it is more important than ever that we work together.

Chamber will work to support our local community by spreading the word about how customers can continue to support local businesses.

Use the form below (or simply EMAIL US) to let us know you are still operating, and how we can continue to spend money with you.

We will publish and promote this information on our websites and social media channels. Let’s all help to keep doors open and keep local people in jobs.

Local Business


(download PDF)

Current info for business about Corona

The TM Chamber of Commerce collects the latest information for businesses on a daily basis. If you find mistakes, or like to add relevant info please send info to the page editor


What changed from 2pm 10 November 2020:

  • An improved Queensland Border Declaration Pass system will be in place to streamline processing at border checkpoints and provide protection for Queenslanders
    • The new system will auto-select the pass you need based on your answers to the questions
    • You will be able to upload your supporting documents for verification, but you will still need copies with you when you enter Queensland for police checking
  • Processing of applications may take up to 3 business days – so remember to apply at least 3 days before you plan to travel, regardless of whether you are entering from a hotspot or not
  • If you already have a valid pass when the new system comes in you don’t need to re-apply, valid passes will continue to be accepted.

What changed from 1am 3 November 2020:

  • Only 32 greater Sydney Local Government Areas are listed as COVID-19 hotspots in New South Wales (all of Victoria is still a hotspot)
  • The border zone has been removed
  • Children under the age of 12 are not required to wear a face mask
  • People can transfer through a hotspot by road as long as they stop only for essential fuel, supplies and to manage driver fatigue, wear a mask when stopping and don’t stay overnight in a hotspot
  • People can fly to Queensland from Sydney airport
  • People can come to Queensland from the Spirit of Tasmania if they immediately leave Victoria by road or air after disembarking the vessel and do not stay overnight in a hotspot on their way to Queensland


To slow the spread of novel coronavirus (COVID-19) the Queensland Government is maintaining border restrictions.

The restrictions mean people who have been in a COVID-19 hotspot within the last 14 days will be turned away at our border. This applies to everyone who has been in a COVID-19 hotspot in the past 14 days, except people allowed to enter for permitted purposes. Queensland residents who have been in a COVID-19 hotspot can return home but will be required to quarantine in government arranged accommodation at their own expense.

COVID-19 hotspots are updated regularly. Currently all of Victoria and specific parts of New South Wales are COVID-19 hotspots.

You must complete a Queensland Border Declaration Pass 3 days before you come to Queensland. This will include agreeing to get tested for COVID-19 if you develop any symptoms within 14 days of arriving in Queensland. 



Stage 3 eased business restrictions for coronavirus (COVID-19) in Queensland

Stage 3 commenced 3 July 2020

Stage 3 eased restrictions came into effect at 12 noon, Friday 3 July 2020. Read more about Queensland’s staged approach to easing restrictions.

Stage 3 of the plan to ease coronavirus (COVID-19) business restrictions ensures businesses can reopen and operate in a way that increases business activity but does not compromise the health of customers, staff and the community.

Stage 3 eased restrictions came into effect at 12 noon on Friday 3 July 2020.

Read the Chief Health Officer’s businesses, activities and undertakings directive for more details on business restrictions.

For more information, read the explanation of the businesses, activities and undertakings direction.

If your business has not been required to close, you can continue to operate as planned.

Stage 3 business restrictions

From 12 noon, 3 July 2020, restrictions are further eased for businesses in Queensland.

All business types can now reopen.

In general, the maximum number of customers your business or venue can have at one time is determined by the 4 square metre rule (1 person per 4 square metres). There is no specific customer cap for businesses (unless specifically noted).

For businesses with an area less than 200 square metres, you can operate with 1 person per 2 square metres, up to a maximum of 50 people. You must keep a register of customers who visit your business, and store their information securely for at least 56 days.

For both rules, you should only include areas of your business that are open to or used by the public (for example, for a cafe or restaurant, you can count the dining area, but not the kitchen).

You no longer have to create defined spaces or areas for customers on your business premises.

The following businesses and areas can reopen only if you have a COVID Safe Plan:

  • casinos, gaming and gambling venues (including electronic gaming machines)
  • non-therapeutic massage
  • saunas and bathhouses (including floatation tanks)
  • nightclubs
  • food courts.

Office-based workers can return to the workplace, providing you can meet the 4 square metre rule.

Concert venues, theatres and auditoriums can open with up to 50% capacity or 1 person per 4 square metres (whichever is greater).

Weddings and funerals can have up to 100 people attending. You must keep contact details of all attendees for at least 56 days.

Sports, recreation and fitness organisations can now (when following a COVID Safe industry plan):

  • resume activities including competitions and physical contact sports
  • for indoor venues, have 1 person per 4 square metres (with contact details of all attendees kept for at least 56 days)
  • for outdoor venues, have spectators with physical distancing in place (1.5 metres per family group).

COVID Safe checklists and COVID Safe industry plans continue to apply. You can make adjustments to your existing plan to reflect stage 3 changes.

View the Queensland Government’s roadmap to easing restrictions.


[31 May 2020] As announced by the Premier this morning, intrastate travel restrictions will be lifted from noon tomorrow. While we see this as an essential and much needed first step, we know there is still much to be done to support regions and businesses to recover from these past few months.

We have been working with CCIQ and Chambers, and will continue to promote #SupportSmall as well as #GoLocalQld
Additional information on phase 2 easing of restrictions can be found at

During these past months of Coronavirus restrictions, the Management Committee has continued working as well as promoting the Mountain and the businesses – please view our videos. Our plan is to continue these showcasing our local businesses, and community.

A huge thank you to all VIC volunteers who have been running the Live Chat on our tourism website, and keeping our ‘visitors’ up to date. Margie has spent many hours in the VIC whilst its been closed renovating and getting it ready for reopening. Please keep in touch with the VIC volunteers, and pop in when its open to help show our appreciation.
We are hoping that we can hold our annual Christmas in July meeting, and report back to you on what we have been working. As well as to network, to share stories, and to find out what support we can all give each other. TBA.

Winter holidays to warm up Queensland’s frozen economy

Winter holidays will bring joy and relief to businesses across the state said the Chamber of Commerce and Industry Queensland (CCIQ)  

CCIQ along with Chambers across Queensland have been calling for the easing of intrastate travel in time for the winter school holidays and welcomes the news today. Amanda Rohan, CCIQ’s general manager of advocacy and policy said this will be a lifetime to many struggling businesses as last week’s data, released by CCIQ highlighted the importance of intrastate travellers to regions throughout Queensland.

“This is fantastic news, and we appreciate the Palaszczuk Government being responsive as the situation has evolved,” Ms Rohan said.

“Lifting travel restrictions within Queensland means we can start planning on seeing our friends and family and taking the opportunity to explore our beautiful state.   “Most importantly, people need to #SupportSmall when they book.

This is a time to get out and about, explore areas of Queensland while backing small businesses, who are the real drivers of our economy and hugely important employers.

 “Today’s additional easing of patron numbers and being responsive by allowing larger venues who can host more visitors in larger areas to do so is also very welcome news. “We all want Queensland back in business and to stay in business. This is a big step in the recovery of our state’s economy, but there is a long way to go.

 “We look forward to continuing to work with the government to implement and progress more of the priorities we have outlined in our transformational stimulus roadmap,” said Ms Rohan.

[9 April 2020] HealthNow connects you to experienced, Australian registered doctors, specialists and psychologists – How it works 

[7 April 2020]    Accessing online services with myGovID and RAM to set up your myGovID

[7 April 2020] Make sure you lodge your March and quarter 3 activity statements on their due date and no earlier. This will ensure you receive the maximum refund available to you to assist with your cash flow. You can view the eligibility criteria on our page Boosting cash flow for employers.
If your business is eligible, the credit will be automatically applied – but not before 28 April 2020

[31 March 2020] JobKeeper Payment – Information for employers

[30 March 2020] This afternoon the Prime Minister announced a wage subsidy for employers. The government website “is working on making this information available on as soon as possible”. In between PDF files with all important info are available:

These are the main aspects according to a summary in The Guardian:

  • The payment will be paid to employers, for up to six months, for each eligible employee that was on their books on 1 March 2020 and is retained or continues to be engaged by that employer.
  • Where a business has stood down employees since 1 March, the payment will help them maintain connection with their employees.
  • Employers will receive a payment of $1,500 per fortnight per eligible employee. Every eligible employee must receive at least $1,500 per fortnight from this business, before tax.
  • The program will commence today, 30 March 2020, with the first payments to be received by eligible businesses in the first week of May as monthly arrears from the Australian Taxation Office. Eligible businesses can begin distributing the JobKeeper payment immediately and will be reimbursed from the first week of May.
  • Eligible employers will be those with annual turnover of less than $1 billion who self-assess that have a reduction in revenue of 30 per cent or more, since 1 March 2020 over a minimum one-month period.
  • Eligible employers include businesses structured through companies, partnerships, trusts and sole traders. Not for profit entities, including charities, will also be eligible.
  • Full time and part time employees, including stood down employees, would be eligible to receive the JobKeeper Payment. Where a casual employee has been with their employer for at least the previous 12 months they will also be eligible for the Payment. An employee will only be eligible to receive this payment from one employer.
  • Eligible employees include Australian residents, New Zealand citizens in Australia who hold a subclass 444 special category visa, and migrants who are eligible for JobSeeker Payment or Youth Allowance (Other).
  • Self-employed individuals are also eligible to receive the JobKeeper Payment.
  • Eligible businesses can apply for the payment online and are able to register their interest via
[29 March 2020]$1.1 billion to support more mental health, Medicare and domestic violence services
The Prime Minister has announced a $1.1 billion package which boosts mental health services, domestic violence support, Medicare assistance for people at home and emergency food relief.

[27 March 2020] Government’s Stimulus Package in response to the Coronavirus

The following is a broad summary of the key aspects of the Federal Government’s stimulus package in response to the Coronavirus, as recently announced and enacted. The summary is based on information currently available on the Treasury website (refer to “Economic response to the Coronavirus”), as well as various Bills introduced into Parliament (and passed by both Houses of Parliament) on 23 March 2020 (which includes the Coronavirus Economic Response Package Omnibus Bill 2020), to give effect to the Government’s stimulus package. (The National Tax and Accountants’ Association Ltd. (NTAA) is a not for profit association dedicated to assisting accountants and businesses).

[27 March 2020] Full NTAA document

[27 March 2020] SRRC business support page – information

  1. Queensland Government Immediate Industry Recovery Package
  2. Business Queensland – Novel Coronavirus small business support
  3. Tourism and Events Queensland
  4. Australian Government Support for Business
  5. Australian Government Economic Response to the Coronavirus
  6. Chamber of Commerce and Industry Queensland (CCIQ)

[26 March 2020] Same info from the federal treasury
1. Income support for individuals
1.1 Introducing a new Coronavirus supplement
1.2 Expanding access (and eligibility) to certain income support payments
1.3 Tax-free payments of $750 to eligible recipients
2. Early access to superannuation benefits
3. Reducing the minimum drawdown amounts for superannuation pensions
4. Reducing the social security deeming rates
5. Cash flow assistance for businesses
5.1 Boosting cash flow for employers
5.2 Wages subsidies for apprentices and trainees
7. Backing business investment – accelerating depreciation deductions for new assets
7.1 Which depreciating assets are eligible assets?

[26 March 2020] Scenic Rim Economic Stimulus Package Covid-19 includes the following subjects:

  • Adapting rates policy
  • Prioritising payment of invoices for local businesses
  • Prioritising procurement with Scenic Rim-based businesses
  • Refunding of fees and charges
  • Providing rent relief
  • Modifying planning and development
  • Supporting Scenic Rim businesses
  • Supporting community and culture
[25 March 2020] Business and industry support by the QLD Government
A suite of initiatives is available to support Queensland business and industry who are impacted by COVID-19 (coronavirus):

  • Supply chain support and assistance
  • Queensland COVID-19 Jobs Support Loans
  • Payroll tax support
  • Support for tourism operators and hospitality providers
  • Support for agriculture and fisheries
  • Industry recovery package
  • Other fisheries support